Sun, Apr


THE LCDC has been working hard to bring another major benefit to our members, and we’re delighted to announce the launch of Badge Assist.
Launched in conjunction with Cricklewood Carriers, the scheme will ensure that LCDC members in a non fault accident do not have to pay excess, can choose their repairer, and get a plated cab on the same day, where possible.
Badge Assist - Your Insurer In the event of a non fault accident we can supply:
Email : info@cricklewoodcarriers.co.uk
TEL: 020 8452 5461
Mobile: 07866 0 07866
Office hours:
Monday – Friday 08.00 – 17.30
Saturday 08.00 – 12.00

Badge Assist, a new service set up and backed by “The Badge” in conjunction with Cricklewood Carriers, is now offering a complete accident management service, all non-fault accidents for members of the LCDC, who can now qualify for an accident management solution without losing your no claims bonus. You will not have to pay for any services provided and benefit from 100% no win no fee if required for any personal injury claims.**


✓ A plated cab the same day where possible
✓ No Excess or any other costs
✓ You can choose your repairer
✓ We get quotes/write off values for you
✓ We handle all the paperwork
✓ Expert Solicitor appointed

✗ A small courtesy car, but only if available
✗ You pay your Excess
✗ They choose the repairer
✗ You provide multiple estimates
✗ You run around, sorting things
✗ They instruct their own solicitor

1. What is Badge Assist (BA)?

Badge Assist is a one stop solution tailored specifically for the London Taxi Driver to keep you on the road. We offer an exclusive credit repair service and credit hire service, to nonfault accident victims. We will arrange for
repairs to be carried out at Cricklewood Carriers.
Since quality repairs take time we offer you a like for like replacement vehicle to use for the whole time your car is being repaired. We will then manage and monitor the repairs throughout the whole process.

2. What is the benefit of using Badge Assist?

If you are involved in a non fault accident we will arrange for your vehicle to be repaired at Cricklewood Carriers and deliver you a replacement Cab to use the same day where possible.
Badge Assist can answer any queries you may have. Our account managers aim to build a trusting relationship with every customer, like you, to ensure you are kept thoroughly updated. We also operate a facility whereby you will be able to log in and track the progress of every single claim via your own computer.

3. Who are Cricklewood Carriers?

Cricklewood Carriers Cab Company has been in business for over 30 years. We are one of the oldest and most established London Taxi garages. In that time we've built up a reputation for honesty, reliability and a focus on customer satisfaction. Our customer service is second to none.

4. Why Cricklewood Carriers Badge Assist?

For starters, 10 reasons...
- 24 hour breakdown and recovery
- Get-you-home cover as standard
- Replacement cab if you break-down
- Weekly system check
- Full valet service on all cabs
- Wide selection of cabs to choose from
- Wide range of colours with no adverts
- Wide range of models and ages
- TX1, TX2, TX4, Fairway
- Full flat or half flat
- Double Teams
With all this as standard, and a wide selection of models to choose from, you can see why so many cab drivers make us their first choice for cab rentals.
For the discerning cab driver, we have brand new Silver Spec TX4's in metallic colours with no adverts.
We are full members of the LMCPA (Originally known as “The Masters”)

5. How much does this cost?

You will be required to enter into a hire agreement but all these charges will be paid by the at fault party. You will not even need to pay a deposit!
We believe strongly that if your drivers are not to blame for their accidents then they shouldn’t be left out of pocket. Unfortunately this isn’t the way most insurers think, as many drivers are left with an inferior replacement vehicle, having to pay their excess, or being charged for higher premiums.
With Badge Assist the financial benefits to your drivers are clear: they don’t need pay anything towards any part of the entire process. The costs are absorbed by the insurer of the other driver who was at fault for the accident. So your driver can have their vehicle collected and repaired, while they drive a like-for like replacement vehicle, at no cost to them what so ever, meaning their income is not affected.

6. Will this affect my insurance?

By using Badge Assist you will not have to pay your Excess and your No Claims Bonus should not be affected.

7. Where do I collect the replacement vehicle from?

If your cab is driveable you can drop your cab to Cricklewood Carriers they will already have a replacement vehicle waiting for you.

8. What if my Cab is not roadworthy?

We will arrange recovery of your vehicle and deliver you a replacement vehicle to wherever is most convenient. We will arrange for repairs to be carried out with an exclusive Badge Assist 2 year warranty on all repairs.
Since quality repairs take time we offer you a like for like replacement vehicle to use for the whole time your car is being repaired. We will then manage and monitor the repairs throughout the whole process.

9. What if I wish to use my own garage?

You can do this but Cricklewood offer a two year warranty on all repairs to give you total peace of mind.

10. Who insures the replacement vehicle?

The hire vehicle comes fully insured with a nil excess (conditions apply)

11. Can my drivers claim if the accident is their fault?

Countless drivers believe we cannot help with fault accidents, when in actual fact they may not be completely at fault for the accident. You may be able to benefit from Split Liability in the event of any accident, as we may be able to help your drivers with some of our services.

12. What if I am injured along with any of my passengers?

If you have been hurt through no fault of your own we can get our expert Solicitors to help you claim the compensation you deserve. All claims are run on a 100% no-win, no-fee* basis and you will never be asked for any money to start your claim. If you don’t win your case, you won’t pay a penny.
And remember, passengers are also entitled to seek compensation regardless of whether the driver is at fault or not.

13. Finally, is there anything further you would like to add or a message to our drivers?

Lastly thank you for taking the time to look at our new venture with Badge Assist, we are truly passionate about the service and tools we can provide to the trade and overall empower our members and drivers to benefit from the extra services we can now supply. In the event of an accident we all reach for the phone and call our insurance companies, if it is not your fault, then don’t call them, call us. Not only are you guaranteed a replacement plated, metered cab, a repairer that cares and stands by the work provided with 2 years full warranty. With the added benefit of no loss of earnings and a protected no claims bonus.
We aim to take the inconvenience and the costs away from accidents that are not your fault. Knowing now that you don’t have to lose out if an accident occurs or if you need any advice feel free to call our Badge Assist team.

Disclaimer **

** Subject to insurance costs. Fee payable if case not pursued at client’s request
† No Claims Bonus protection is not guaranteed in all cases. Customer are to check their insurance policy for details.


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